TaskUs Teammate (really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch.

Customer Support Associate (Teammate), World-class service to our clients: you will do this in an accurate, efficient and respectful manner on every call as measured by different performance metrics.

you will ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.
you will ensure consistent performance based on a continuous improvement model.
Participate in training to improve your work: Be aware of TaskUs policies: Provide feedback: You will also perform other duties as assigned by management.

What exactly are we looking for? Well, we need the following:

Experience on phone, email and live chat support. Plus, experience in Customer Service, Sales, Billing, Collections and Technical Support. These are all not required but a plus!
We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

We’re looking for new Teammates who are ready to be ridiculous with Us. Our virtual doors are open to more Ridiculous Humans!

Does this job allow hires to work fully remote? Only temporarily due to COVID-19.

Teammate- Customer Support Associate

About TaskUs