Work closer from your home and be in a company where work- life balance is ensured. As we gather creative members to help us build an empire, we will always deliver what the clients want and exceed their expectations.We don’t need an expert, but we want someone who has the power to adapt to the changing times and environment.

The Multilingual Trainer (Japanese & English) is responsible for delivering training programs for new and current employees on new products/services, selling skills, system changes and/or new business initiatives. Identifies gaps in training curriculum, obtains approval for resolution and takes action to correct.

Prepares and submits daily training reports to the Training Leadership Team, and other appropriate managers/team leaders. Gets guidance from the Training Leadership Team on specific tasks, projects, and assignments.
Makes recommendations on curriculum and content for Learning Management Systems/Learning Content Management Systems (LMS/LCMS). Prepares develops and conducts personal one-on-one training and development plans for teammates.
Directly supervises new hire trainees and delivers corrective action if required.
Delivers training programs to new and current employees:
Maintains records of attendance, coaching and development documentation, as well as corrective actions.
Builds and maintains business relationships, as well as open lines of communication with our partners in Operations, Questors, and other support areas and internal Learning and Development team members/leaders.
Partners with the Instructional Design team by providing recommendations for instructional material and curriculum content changes, as well as new training interventions.
Participates in learning activities and professional development to improve individual skills

Requirements:

At least 1-2 years of working experience in the related field is required
Can deliver training classes in both fluent Japanese and English speaking is required.
Japanese language level (N2 above) and above average English communication skills
Ability to work on a flexible schedule including weekends, holidays, graveyard shifts.
High energy, enthusiastic, motivational training style.

該職位負責為新員工和在職員工提供有關新產品/服務，銷售技能，系統變更和/或新業務計劃的培訓計劃，思考解決方案的批准並改善培訓課程。

主要工作內容：

- 準備每日培訓報告並提交相關訊息予教育訓練及營運主管。

- 針對學習管理系統/學習內容管理系統（LMS / LCMS）的課程和內容提出建議。

- 第一線監督新員工培訓，並在需要時採取糾正措施。

- 針對新員工和現有員工制定培訓計劃。

- 受訓期間，維護新員工出勤記錄，指導並提出糾正措施。

- 協助營運主管維護營運，與教育訓練團隊成員主管保持開放式溝通。

- 與教學設計團隊合作，更改教學材料和課程內容以及提出創新的培訓建議。

- 參加學習活動和職業發展以提高個人技能

資格需求：

- 1至2年以上教學、產品訓練、教育訓練等相關領域的工作經驗

- 可以同時使用流利的日語、英文進行溝通及培訓。

- 日語水平達N2以上

- 能夠按靈活的時間表工作，包括週末，假期，及未來夜班輪班。

- 有活力，正向熱情，並善用激勵性的教育訓練風格。

Multilingual Trainer (Japanese & English)

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